Yueyang Zhong
Assistant Professor of Management Science and Operations
London
Business School
Regent's Park, London NW1 4SA, UK
Assistant Professor of Management Science and Operations
London
Business School
Regent's Park, London NW1 4SA, UK
Yueyang Zhong is an Assistant Professor of Management Science and Operations at London Business School. Before joining LBS, she worked as a postdoctoral principal researcher under the guidance of Prof. Vahideh Manshadi and Prof. Rad Niazadeh. Yueyang completed her PhD in Management Science and Operations Management at the University of Chicago Booth School of Business in 2023, where she was advised by Prof. Amy Ward and Prof. John Birge. She earned her Bachelor’s degree in Industrial Engineering and Economics from Tsinghua University in 2018.
Yueyang's research focuses on stochastic modeling and optimization of service systems, with the overarching goal of devising policies that align individual incentives with the objectives of system designers. Her research interests span two main areas:
Her research employs tools from applied probability, queueing theory, game theory, information theory, optimization, statistics, online learning, and reinforcement learning. Yueyang's PhD dissertation is titled "Many-Server Queueing Models With Applications to Modern Service Operations Management".